Terms & Conditions of Purchase
BE.CORE AB
VAT NO SE5569245556501
Tulegatan 33, 113 53 Stockholm
Org.no 556924-5565
All prices at the BE.CORE Shop includes 25% Swedish VAT. If you are under 18 years of age, you need your guardian’s permission to order from us. BE.CORE reserves the right to printing errors, price adjustments, price errors, and color deviations in products presented at the BE.CORE Shop. We are working to ensure our pictures are as representative as possible and that they comply with reality. Nor can we guarantee that all pictures reproduce the actual appearance of the products. Any attempts at fraud are reported to the police. BE.CORE reserves the right to terminate a purchase in the event of any suspicion of fraud.
ORDER & CONFIRMATION
By approving the Terms and Conditions of purchase and sending your order, you as a customer enter into a binding agreement with BE.CORE. When your order is accepted, an order confirmation is sent automatically by e-mail to your registered e-mail address. This order confirmation also works like a warranty certificate upon full payment. BE.CORE makes reservations for any delivery deviations in those cases where the stock balance has been incorrect at the time of your order.
You can select the items you want to buy and put them into your shopping cart. You can edit the contents of the shopping cart right up to the time of order and you can continuously check the contents and price of the goods. You are required to provide a correct address for the delivery of the goods. If you want to cancel an order please contact order@becore.se .
PAYMENT
We offer card payment or payment through Klarna Checkout.
We use 3D Secure which is a global security standard developed by Visa and Mastercard for internet payment. The transfer is encrypted, which means that no unauthorized person can obtain your card details. The money is deducted from your card when you approve the purchase. Payment is via Avarda and Nets. All communication between the store and your bank is handled by Nets and encrypted via SSL (Secure Sockets Layer). We thus never have access to the card information and can therefore not register or store your card details. When paying by card, fill in your card number, the card’s expiry date and CVC / CVV code. We accept payment with Visa/Mastercard/AMEX.
RETURN POLICY
- All returns must be shipped back to us within 14 days of delivery. This applies for both full-price and sale products.
- All products must be returned in their original condition, with all original tags attached. Worn or stained products will not be accepted for return and won’t be refunded.
- Underwear must be tried-on over your underwear, with the adhesive strip attached.
- When shipping your return, make sure the parcel is securely sealed, to avoid any damage.
- Returns must be sent back using our complimentary pre-paid return slip that comes with the order. If you choose to use another shipping provider, you will have to cover that specific return shipping cost yourself.
- We will refund your return within 14 business days of receiving it at the warehouse, back to the same card you used when placing your order, or if paid with Klarna invoice adjusted. Please note, the initial shipping fee will not be refunded.
- We don’t accept returns or claims of Becore products bought from other retailers or second hand sites.
Exchanges
If you want to exchange a product for a different size or color, please return it and place a new order.
Claims
If you think your order is damaged or faulty please reach-out to order@becore.se with your order number and photographs showing the issue. All complaints are subject to BE.CORE for approval before they are sent back. BE.CORE will cover the shipping cost for accepted complaints.
DISCOUNT CODES
We sometimes offer discount codes as part of our marketing. These codes are only valid for limited periods and may be subject to special conditions. The codes can be limited for use with specific products and categories. Discount codes have no cash value and cannot be redeemed for cash, vouchers, or similar. In case of fraud, attempted fraud, or in case of suspected illegal activity in connection with the redemption of vouchers, we are entitled to cancel the discount code before the order is placed. Only one discount code can be used per order and they cannot be combined with other offers.
FORCE MAJEURE
BE.CORE is exempt from any consequences for a failure to meet a certain obligation pursuant to this Agreement if the failure is based on an exempting circumstance in accordance with the below, and the circumstance prevents hampers, or delays the performance of the obligation. Exempting circumstances include, for example, acts and omissions of regulatory authorities, new or amended legislation, industrial action, blockade, fire, flood, sabotage or large-scale accident, or any other type of natural disaster. The reservation with regard, for example, to industrial action or blockade applies even if BE.CORE is subject to or engages in such an industrial action itself. In the later case, BE.CORE is not obliged to compensate for damages that would have come to being if BE.CORE had demonstrated prudence. Wakakuu is not responsible in any case for indirect damages. Force majeure circumstances also include regulatory decisions on warning texts, sales bans, etc., or an abnormal economic downturn, as well if the company has been exposed to criminal activity affecting operations.